FAQ
Common questions
Answers to the questions we are asked most often about digital access, sensors and property operations.
Is Nestrio only for short-term rentals?
No. Short-term rentals are the strongest use case, because that is where Nestrio covers bookings, automated check-in, sensors and the running of the apartment. The same technology works for owners' associations, cities, residential buildings, garages, warehouses, workshops and commercial spaces.
Why was Nestrio created?
Out of a practical need to automate the operation of our own rental apartment. Software handled bookings, cleaning and communication, but none of it could guarantee that a guest could get through the door at any hour. Nestrio Access, and the ecosystem around it, grew out of that bottleneck.
What happens during a power or internet outage?
Nestrio Access is designed so that an outage does not lock guests out. The system also monitors the state of the unit and alerts the manager before the guest notices anything is wrong.
Why a monthly fee rather than a one-off purchase?
In rentals what you are buying is operational certainty, not a device in a box. A monthly model matches how managers already pay for a PMS, a channel manager or cleaning. One extra booking won thanks to immediate check-in typically covers the whole month of service.
Is digital access safer than a key?
Considerably. A digital permission can be limited in time, assigned to a named person, revoked and traced. A physical key or fob can be lost, copied or passed on with no clear record of who holds it.
Can Nestrio contact guests on its own?
Yes. With the right scenarios set up, Nestrio can message guests about excessive noise or suspected smoking in the apartment. The manager is alerted at the same time.
Do we have to use every module?
No. Nestrio can be deployed in exactly the scope you need.
How does Nestrio differ from a standalone PMS or a smart lock?
The market is fragmented — a PMS handles bookings, locks open doors, sensors watch noise. Nestrio brings those layers into one ecosystem designed from the start around how a property actually runs, rather than assembled from add-ons.
Have a different question?
Book a short demo and we will show you everything on your own property.
Data collection and access logging are fully GDPR compliant.