Common questions

Nestrio creates a unique link for every reservation. The guest uses it to open the building door and the apartment door at any time during their stay. After checkout the link stops working on its own, and every opening stays in the log.

Yes. Access is created automatically from Airbnb, Booking.com and other channels. You keep managing reservations and rates in your PMS or channel manager; Nestrio connects to the booking flow.

Yes, one link takes them from the front door to the apartment. There is no keypad outside. If the building has an electric lock or door buzzer, we connect to it without modifications to common areas, so there is no lengthy negotiation with the owners' association. Access is valid only for the stay, which is safer for everyone living in the building.

A lockbox can be pried off or cut open, and the key inside can be copied. You don't know who took it or when. Digital access hands over nothing physical, is valid only for the reservation, and every opening is recorded. Full comparison of lockboxes and digital access

Nestrio is billed monthly per unit. The price depends on the plan: access with a lock you already have, access with noise, smoke and temperature sensors, or a rented lock with no upfront investment. Seasonal properties can use the Flexi plan. See current prices on our pricing page.

Yes. Access opens once the reservation is paid and the check-in conditions are met, at any hour. Nobody has to bring keys or wait for a delayed flight.

No. Short-term rentals are the strongest use case, because that is where Nestrio covers bookings, automated check-in, sensors and the running of the apartment. The same technology works for owners' associations, cities, residential buildings, garages, warehouses, workshops and commercial spaces.

Out of a practical need to automate the operation of our own rental apartment. Software handled bookings, cleaning and communication, but none of it could guarantee that a guest could get through the door at any hour. Nestrio Access, and the ecosystem around it, grew out of that bottleneck.

Nestrio Access is designed so that an outage does not lock guests out. The system also monitors the state of the unit and alerts the manager before the guest notices anything is wrong.

In rentals what you are buying is operational certainty, not a device in a box. A monthly model matches how managers already pay for a PMS, a channel manager or cleaning. One extra booking won thanks to immediate check-in typically covers the whole month of service.

Considerably. A digital permission can be limited in time, assigned to a named person, revoked and traced. A physical key or fob can be lost, copied or passed on with no clear record of who holds it.

Yes. With the right scenarios set up, Nestrio can message guests about excessive noise or suspected smoking in the apartment. The manager is alerted at the same time.

No. Nestrio can be deployed in exactly the scope you need.

The market is fragmented — a PMS handles bookings, locks open doors, sensors watch noise. Nestrio brings those layers into one ecosystem designed from the start around how a property actually runs, rather than assembled from add-ons.